I just got back from my annual trip to Kaua’i, and as always, it was a pleasure to drop in to the gorgeous Grand Hyatt Kaua’i for a visit. It’s sometimes hard to find “new” news to right about for properties on Kaua’i, because part of their charm is that change is so infrequent (that’s a good thing). I’m working on an ongoing series where I ask hospitality professionals at some of my favorite properties a series of questions about their approach to hospitality, and I got some kick ass answers from these folks.

Check them out here.