We love a good hotel, but there are plenty of things hotels have done as of late that are too easy not to love. From fees to bizarre “amenities”, there are many features at modern hotels that seem to strip the hospitality away. At one upscale property in Washington DC, we counted five items (the minibar counted as one item) that were for sale in the room. True, there is an inherent need for sale of any product, even in the hospitality business, but there’s a point when the sales pitch becomes a bit too invasive and the hospitality seems to take a back seat. While we appreciate certain for-sale amenities in guestrooms, they really ought to be a sanctuary where guests can relax and unwind, not a sales floor where everything has a price tag.
All right, our first major gripe is out of the way. Here are a few more, and please feel free to leave us a comment at the end if you agree or disagree with anything on the list, or have anything to add.